Strategic Plan, 2012-2015

Priority #1

Excellence in Patient Care

Goal 1: Provide access to innovative quality and patient-centered care.
Objective 1: Increase access and quality of care through systems redesign and workforce development.
Objective 2: Expand services to populations and locations in need.
Objective 3: Expand integrated behavioral health services.

Goal 2: Provide patients with an excellent patient experience.
Objective 1: Provide a welcoming atmosphere for all cultures, ages, faiths and sexual orientations.
Objective 2: Increase efficiency through innovative patient care that decreases wait time.
Objective 3: Better orient, educate and support patients to manage their own care.

Goal 3: Provide coordinated care.
Objective 1: Create a Care Coordination Plan.
Objective 2: Develop and improve care coordination capacity.

Priority #2: Enhance Organizational Infrastructure and Financial Stability